S T O R E    P O L I C Y
All products are handmade to order with genuine fur.
*** Business days does not include Saturday, Sunday, or Holidays! ***

Payment Processing:
It takes a mandatory 1-2 business days to process ALL orders.
*Any order placed after 2pm will begin processing the following business day.
*If your order is placed on a Saturday, Sunday, or after 2pm on Friday it will begin processing the following Monday.


Fur Slipper Services:
Processing time: 7-10 business days
Delivery time is between 1-5 business days depending on which option you choose during checkout

Fur Coat Services:
Processing time: 10-15 business days
Delivery time is between 1-5 business days depending on which option you choose during checkout

Fur Boot Services:
Processing time: 7-10business days
Delivery time is between 1-5 business days depending on which option you choose during checkout.

Car Decor :
Processing time: 3-7 business days  depending on the item(s).
Delivery time is between 1-5 business days depending on which option you choose during checkout.

Indoor Slippers:
Processing time: 5 business days  depending on the item(s). 
Delivery time is between 1-5 business days depending on which option you choose during checkout


*Please disregard the incorrect shoe size that might be on the bottom of your fur slippers. We manually send your correct shoe measurements.

**Please order ahead of time if needed by a specific date!

SHIPPING POLICY

Domestic Shipping: 
Standard shipping is up to 5 business days.
Overnight shipping is 1 business day
.
International Shipping:
Priority Mail International is between 6-10 business days.
Priority Mail Express International
is between 3-5 business days.


Refunds/Exchanges Policy

No refunds will be issued.
Orders can not be cancelled. All sales are final.
*We are not responsible for any lost, damaged, or stolen items. Please contact your local USPS.

Please contact us for further instructions if there was a mistake made on our behalf. to receive an exchange and/or store credit.
Order adjustments must be submitted within the first 30 minutes of placing an order .